*****Please note: At the time of this writing, we are still in the midst of the COVID-19 pandemic that is significantly influencing businesses from running normally and efficiently. Please thoroughly read our shipping and refund policy before emailing us in regards to the status of your order. In the unlikely event that you have not received your product and it has surpassed the processing AND shipping timeframes listed below, please email support at [email protected] for further assistance. Please allow 24-48 hours for response time to any inquiries.
To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly. If there are issues with verifying your address, customer service will contact you to try and resolve these issues. If after several attempts of contacting you, you do not respond, your order will be canceled and your money refunded to you.
If you realize that you entered your shipping address incorrectly, please email us at support at [email protected]. We will do our best to fulfill you request and change the address. If we are unable to, we do not take responsibility for the incorrect information.
Shipping fees are non-refundable. If you refuse any shipments from Milani Amor’ Beauty and Cosmetics, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your merchandise refund.
If your tracking information states that your package was delivered and you have not received it, you must take this up with the United States Postal Service. Milani Amor’ Beauty and Cosmetics DOES NOT hold responsibility for packages that state DELIVERED.
Just a reminder that you will receive your order within 2-5 business days from the date that it is shipped out, not necessarily from the date that it is placed. After your payment is authorized and verified, it can still take up to to 5 business days to process your order. However, we strive to process orders as efficiently as possible, so most orders will be received prior to the stated timeframe. When your order has been shipped, you will receive an email with your tracking number. If your order says delivered and you did not receive it, you must contact your local post office. We do not issue refunds for packages that state being delivered.
We offer USPS Priority Mail to addresses within the United States. Your shipping cost is displayed at point of checkout.
SHIPPING RATES
- United States Standard Shipping: $8.00 (3-5 business days)